Thank you for shopping with Optuwell! We aim to make your shopping experience as smooth as possible. Here’s everything you need to know about our shipping policy. 1. Processing Time All orders are processed within 1-9 business days after your purchase depending on the shipping method. Please note that orders placed on weekends or holidays will be processed on the next business day. 2. Domestic Shipping (USA) Standard Shipping: 1-9 business days. Express Shipping: 1-2 business days. Shipping rates are calculated at checkout based on your location and selected shipping method. 3. International Shipping NevaOrigin ships worldwide! International shipping times vary based on location: Standard International: 7-21 business days, depending on the destination. Express International: 5-10 business days. Please be aware that international orders may be subject to additional customs fees, taxes, or duties, which are the responsibility of the customer. 4. Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update. 5. Shipping Delays While we strive to ensure timely delivery, please note that unexpected delays may occur due to customs, weather, or other factors beyond our control. 6. Questions? For any questions or concerns regarding your order or our shipping policy, feel free to reach out to our customer support team at info@optuwell.com. Thank you for choosing Optuwell, and we hope you love your new pieces!